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You can create a new Redmine account in the settings section.

Create a new Redmine account

On settings you can check your service provider’s accounts section, right below your main account.

You can create a new Redmine account by clicking on Create Account.

Choose your new account’s provider

After the previous step, you will see the pop-up to the right.

You now have to choose your Redmine provider by clicking on the respective box to select it, as shown below.

Then you just have to click on the Create button (now unlocked).

Enter account URL

At this point, you’ll be presented with the screen to the right and you need to enter a valid account URL in order to proceed

The field selected needs to have the correct account URL, in order to unlock the Continue button.

Account URL insertion success

If the URL field is filled with the correct URL for your account, in this provider, a success box will appear and the Continue button will be unlocked.

Then, you just have to click on the Continue button.

Account URL insertion failed

In the case you inserted a wrong URL when entering your account’s URL, the Continue button will be locked again.

A red icon with a cross will also appear to the right of your field, as well as an error box on top.

Authorize created account

After clicking on the Continue button when on the success screen, you’ll be redirected to the authorization page.

The default state of this one will be the credentials option. You can toggle between credentials and API key authorization method.

If you want to change your current inserted URL you have to click on the Back to change button.

You will then be redirected to the previous step, and ree-enter your pretended URL.

Authorize by credentials

After proceeding to change your username if needed and inserting your password. The Connect button should be now unlocked.

At this moment you just have to click on it and connect your account.

Authorize by API Key

After inserting your Redmine API Key, the Connect button should be now unlocked.

At this moment you just have to click on it and connect your account.

Credentials authorization failed

In the case you choose the credentials authorization method and entered wrong credentials on the respective fields, you will see the following message above your form.

At this moment, you just need to rectify your inserted credentials and try again.

API Key authorization failed

In the case you choose API Key authorization and entered a wrong key, you will see the following message above your form.

At this moment, you just need to rectify your API Key and try again.

Authorization success

After authorizing your account by credentials or by API Key you will see the screen to the right with the result of your connection attempt.

You just have to click on the Ok button to proceed to the sync process.

In case you want to return to the credentials form and repeat the authorization process or switch your authorization method, you have to click on the Change Connection button.

Sync process after authorization

If everything went ok with authorization, you reached the final step. After clicking on the Ok button, your account should automatically start syncing and you’re done.

Then, you’ll be redirected to the settings section and you can check your account sync icon, it’ll be green. All your tasks/activities related to this account will be loaded on Linked Pane.

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